To: Board of County Commissioners
Through: Patrick L. Hernandez, Director, Human Resources
Prepared By:
prepared
Rachel Beck, Senior Benefits Analyst; Dusty Sash, Total Compensation Division Manager, Human Resources
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presenter
Presenter: Rachel Beck, Senior Benefits Analyst, Human Resources
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Subject:
title
1:00 PM *2024 Vision Waiver
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Purpose and Request:
recommended action
The Board is requested to consider approval of a wavier per the purchasing policy for 2024 for a vision insurance vendor.
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Background and Discussion: The RFP process was completed in 2024, however, due to multiple errors and omissions on the part of multiple carriers, the decision was made by the evaluation team to not award this year and to request a waiver for 2024.
When we went to bid this year for vision, the responses came back from Ameritas, Surency, The Standard, UHC, Anthem, EyeMed and Metlife. Anthem, EyeMed and Metlife didn't meet the requirements requested in the RFP and therefore were not evaluated.
* Ameritas didn't follow the directions in the Excel spreadsheet sent by Lockton. They also had errors in their Geo Access reporting. And, noted that rates could change based on final contracting. They also had errors around the dates for the contract period.
* Surency had errors in their Geo Access reporting, they listed different plan design and rates between the spreadsheet and the PDF and only gave our plan a credibility score of 80-90%.
* The Standard was unclear in the network being utilized for their services, one area said Ameritas and one area said VSP. There were premium discrepancies and variations from requested information on page 1 of the RFP. Even with a $10k reduction in Life Insurance Premiums, these errors show lack of administrative capability.
* UHC didn't provide Geo Access reporting and had no mention of performance guarantees (they didn't complete the Performance Measures section of the RFP). They held the right to ...
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