To: Board of County Commissioners
Through: Philip Savino, Director & CIO, Department of Technology; Cheryl Ternes, Director, Department of Human Services
Prepared By:
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Philip Savino, Director, Department of Technology
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presenter
Presenter: Philip Savino, Director & CIO; Cheryl Ternes, Human Services Director
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Subject:
Title
2:15 PM *Update on HS Connects Modernization and Next Steps
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Purpose and Request:
recommended action
The purpose of this report is to provide the Board of County Commissioners (BOCC) with an update on the ongoing collaboration between IT and Human Services to modernize, secure, and enhance the HS Connects product. Additionally, we are requesting BOCC approval for the IT Director and Human Services Director to negotiate with the state of Colorado to accept HS connects as a unified auxiliary system. These efforts are focused on ensuring the continued effectiveness, compliance, and security of HS Connects, while also exploring opportunities to expand revenue and improve service delivery for Arapahoe County residents.
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Background and Discussion: In February 2024, we presented a capability assessment of HS Connects to the Board of County Commissioners. This assessment, conducted by Gardner Consulting, highlighted several gaps in the system, including issues related to cybersecurity, digital accessibility compliance, and the need for program code modernization. HS Connects, developed by the County in 2015 and implemented in multiple counties across the state, requires these enhancements to remain viable.
To address these gaps, we have engaged a private contractor, Open Arc, who will handle code development for digital accessibility compliance and cybersecurity improvements. Strengthening cybersecurity is critical to protect sensitive data from potential breaches and ensure the system remains secure against evolving threats. Digital accessibility enhancements, on the other hand, are essential to ensure ...
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